Ohio Auto Transport LTD, dba: Ohio Auto Transport is licensed as a contract carrier with the USDOT. Lic # (ICC-MC549137)

Ohio Auto Transport LTD, dba: Ohio Auto Logistics is a licensed transport broker. Lic # (ICC-MC574095)

We carry a cargo insurance policy with $150,000 limits (our trucks).  We require all carriers hauling for us to carry a minimum of $100,000 cargo insurance. 

Carrier is not responsible for damage that results from any weather, including but not limited to rain, hail, sleet, snow, ice, wind, hurricane, tornado, anything that falls from the sky, anything blown by the wind, bugs, or stone chips smaller than a US dime size.  Carrier will be responsible for any damage caused by the direct actions of the driver. 

Customer is advised that personal belongings are NOT to be left inside any vehicle. Customer assumes any and all liabilities if belongings are left in vehicle, and carrier is not responsible for article damage, interior damage, or theft of any articles left in vehicle. Any personal items left in vehicle must not exceed 100 lbs, or additional fee will apply. 

Vehicles that cannot be adequately inspected prior to transport will be subject to restrictions on any damage claims. (dirty vehicle, foul weather, poor lighting, etc...) Carrier reserves the right to require up to three (3) independent estimates from repair shops for any damage claims. Carrier reserves the right to choose the repair shop used if repairs are at their expense.

Customer is to understand that Ohio Auto Transport shall be held harmless for damage claims if transported by another carrier other than our own trucks.  We have insurance certificates on file for all carriers hauling loads for us.  We will gladly assist you by providing you a copy of the insurance certificate we have on file in the event of transport damage.  All carriers working for us are required to sign a contract that protects you and your vehicle, having them agree to be responsible for damages.  Any deductibles are the carrier's expense, not the customer. 

Carrier may charge additional fee to load/unload a vehicle if it is inoperable, or becomes inoperable during transport. Our fee is limited to $100, plus any outside services that might be used such as a tow truck, or other service required.  If you are already aware of the vehicle being inoperable, please inform us when placing your order.  This allows us to ensure we send a truck that is capable of loading inoperable vehicles.  It is possible that the vehicle will need moved to the street, or area where it can easily be loaded.  Most transport trucks capable of loading "inop" vehicles have a winch system, which can only access the vehicle when it can be lined up behind the truck.  Please make sure you have the vehicle sitting in a place where it can be accessed easily.  "AAA" customers are welcome to have AAA towing service move the vehicle into place to save additional outside service costs. 

Carrier will not be responsible for any mechanical failures on any vehicles transported. It is the customer's responsibility to ensure that the vehicle is mechanically sound, and ready for transport.  Any mechanical failures that cause the vehicle to become inoperable, will be subject to the above inoperable vehicle charge. 

All pickup and delivery dates and times are estimates only.  You will be kept informed of the driver's status.  Drivers are instructed to notify origin and destination contact persons 24 hours ahead of time when possible, but at least 2 hours prior.  Providing a cell phone number is the best way to reach you so you don't have to sit around waiting all day for the transport truck. 

We cannot bring our trucks on any “circles”, dead end streets, or residential area without adequate room to connect back to main roads easily without backing up. If this applies to you, the driver will have to meet you in a nearby commercial location that can be accessed by a large truck.

CANCELLATION POLICY: 

If you wish to cancel your transport order prior to us having a truck scheduled to pick up your vehicle, your deposit is 100% refundable.  Cancellations occuring after a truck is scheduled to pick the vehicle up, but 2+ days prior to the pick up day, will receive a 80% deposit refund.  Cancellations that occur within 48 hours of schedule loading day will receive a 50% deposit refund.  No refund is given if cancellation occurs once the transport truck has arrived whether your vehicle has been loaded or not.  This policy protects our drivers, as they have secured available truck space just for you, and last minute cancellations cause delays in departure as they need to fill the space with another unit on last minute notice. 

All payments due to the driver at time of delivery are to be made in CASH, CASHIER'S CHECK, or US POSTAL SERVICE MONEY ORDER ONLY.

Vehicles cannot be released without a recipient's signature on delivery receipt and inspection report.